Custom Cold Tub Cover
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How long does it take to make my cover?
All of our custom covers are made to order and go into production as soon as we receive your order and confirm the specifications. Custom covers are made within 10 business days from the date of purchase. If your cover requires follow-up from our team before being produced, timing begins once the order is finalized. If you need your cover sooner, we have a rush order option where your cover is made within 5 business days.
For CA orders, shipping is an additional 3-5 weeks.
What is your hot tub cover warranty?
We offer a hassle-free 3-year warranty for manufacturing defects.
Hot Tub Covers Canada warrants the purchaser of the spa cover that any defects in material or workmanship, under normal usage, will be repaired or replaced, at the company’s discretion free of charge within three years of the purchase
Click for the following:
- View complete warranty policy
- View legacy warranty policy - for covers purchased before July 2024
- Make a warranty claim
What does taper mean?
The taper of a cover refers to the diminishing thickness from the middle to the edge. Increasing the taper improves the runoff of snow and water, enhancing cover performance.
We offer three taper options:
- Classic: 4” to 2.5”
- Deluxe: 3” to 5”
- Supreme: 6” to 4”
Does my cover ship for free?
All orders containing a cover or whose total is more than $200 before shipping and taxes are eligible for Free Standard Shipping. Delivery areas that sit outside of standard delivery zones are subject to a delivery charge and are not eligible for the Free Shipping promotion.
If your postal code is in one of these zones, you will be quoted an accurate and final shipping cost during checkout. No additional shipping or service charges will be charged after your transaction is completed.
Click here for our complete shipping policy.