Since our hot tub covers are custom-made to your exact specifications, all sales are final. We do not accept returns on custom built hot tub covers.
However, we pride ourselves on ensuring complete customer satisfaction.
If you receive a product that is in some way damaged or defective, please contact us within 48 hours to request an exchange authorization number. For additional information, please refer to our shipping and return policies or contact us at 1.877.544.2683