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How do you ship hot tub covers and how long does it take?

Your hot tub cover will be custom-built in Canada, and shipped directly to your door from the factory. Your cover should arrive in 2 to 5 weeks, depending on demand (which can be seasonal for this type of product).

We use UPS, Fedex and Sameday Worldwide, and you will receive a tracking number so you can track the delivery online through on our website, or the shipping provider's website, and can be assured that your hot tub cover will be safely delivered to your door.

You will receive an email from us once your cover is ready and has been prepared for shipping.

Rush production within 10-15 business days can be accommodated for only $34.95, depending on seasonal demand. Your custom hot tub cover will be built within 10-15 days and then delivery time will depend on your location - approx. 1-3 days to ship to your province as covers are shipped from Ontario. Check this option on the 'Customize Your Hot Tub Cover' order page or request this upgrade when we contact you to confirm on your order details. If the Rush Production option does not appear on the list of possible upgrades, we may not be able to guarantee rush delivery at this time.

For additional information, see our shipping and return information.